PRIVACY POLICY
LAST UPDATED: MARCH 4, 2026
VENDETAH THE LABEL (“WE”, “US”, “OUR”) IS OPERATED BY [YOUR FULL LEGAL NAME], ABN 65 728 733 708.
THIS PRIVACY POLICY DESCRIBES HOW WE COLLECT, USE AND DISCLOSE YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM OUR WEBSITE.
BY USING OUR WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF YOUR INFORMATION IN ACCORDANCE WITH THIS POLICY.
1. PERSONAL INFORMATION WE COLLECT
WE MAY COLLECT THE FOLLOWING TYPES OF PERSONAL INFORMATION:
• YOUR NAME
• SHIPPING AND BILLING ADDRESS
• EMAIL ADDRESS
• PHONE NUMBER
• PAYMENT DETAILS (PROCESSED SECURELY THROUGH THIRD-PARTY PAYMENT PROVIDERS)
• ORDER HISTORY AND PURCHASE DETAILS
• COMMUNICATIONS YOU SEND TO US
• DEVICE INFORMATION (INCLUDING IP ADDRESS AND BROWSER TYPE)
• WEBSITE USAGE DATA (INCLUDING HOW YOU INTERACT WITH OUR STORE)
WE DO NOT STORE YOUR FULL CREDIT CARD DETAILS.
2. HOW WE COLLECT YOUR INFORMATION
WE COLLECT INFORMATION:
• DIRECTLY FROM YOU WHEN YOU PLACE AN ORDER OR CONTACT US
• AUTOMATICALLY THROUGH COOKIES AND SIMILAR TECHNOLOGIES
• THROUGH SHOPIFY AND OTHER SERVICE PROVIDERS WHO PROCESS DATA ON OUR BEHALF
3. HOW WE USE YOUR INFORMATION
WE USE YOUR PERSONAL INFORMATION TO:
• PROCESS AND FULFIL YOUR ORDERS
• ARRANGE SHIPPING AND RETURNS
• COMMUNICATE WITH YOU ABOUT YOUR PURCHASE
• PROVIDE CUSTOMER SUPPORT
• PREVENT FRAUD AND ENSURE WEBSITE SECURITY
• SEND MARKETING EMAILS (IF YOU HAVE SUBSCRIBED)
• IMPROVE OUR WEBSITE AND CUSTOMER EXPERIENCE
YOU MAY UNSUBSCRIBE FROM MARKETING EMAILS AT ANY TIME.
4. DISCLOSURE OF INFORMATION
WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO:
• SHOPIFY (OUR WEBSITE PLATFORM PROVIDER)
• PAYMENT PROVIDERS (E.G. SHOP PAY, AFTERPAY)
• SHIPPING CARRIERS
• IT AND WEBSITE SERVICE PROVIDERS
• MARKETING SERVICE PROVIDERS
WE ONLY SHARE INFORMATION NECESSARY TO PROVIDE OUR SERVICES.
WE DO NOT SELL YOUR PERSONAL INFORMATION.
5. SHOPIFY RELATIONSHIP
OUR STORE IS HOSTED ON SHOPIFY.
SHOPIFY PROCESSES PERSONAL INFORMATION ON OUR BEHALF TO PROVIDE WEBSITE HOSTING, PAYMENTS, SECURITY, ANALYTICS AND RELATED SERVICES.
YOUR INFORMATION MAY BE STORED OR PROCESSED OUTSIDE AUSTRALIA, INCLUDING IN COUNTRIES WHERE SHOPIFY OR ITS SERVICE PROVIDERS OPERATE.
FOR MORE INFORMATION, PLEASE REVIEW SHOPIFY’S PRIVACY POLICY AT:
https://www.shopify.com/legal/privacy
6. COOKIES
WE USE COOKIES TO:
• ENABLE WEBSITE FUNCTIONALITY
• ANALYSE WEBSITE TRAFFIC
• IMPROVE USER EXPERIENCE
YOU MAY MANAGE COOKIE PREFERENCES THROUGH YOUR BROWSER SETTINGS.
7. DATA SECURITY
WE TAKE REASONABLE STEPS TO PROTECT YOUR PERSONAL INFORMATION FROM MISUSE, INTERFERENCE, LOSS, UNAUTHORISED ACCESS OR DISCLOSURE.
HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET IS COMPLETELY SECURE.
8. DATA RETENTION
WE RETAIN PERSONAL INFORMATION ONLY FOR AS LONG AS NECESSARY TO:
• PROVIDE OUR SERVICES
• COMPLY WITH LEGAL OBLIGATIONS
• RESOLVE DISPUTES
• ENFORCE OUR POLICIES
9. YOUR RIGHTS
UNDER AUSTRALIAN PRIVACY LAW, YOU MAY REQUEST:
• ACCESS TO THE PERSONAL INFORMATION WE HOLD ABOUT YOU
• CORRECTION OF INACCURATE INFORMATION
TO MAKE A REQUEST, PLEASE CONTACT US USING THE DETAILS BELOW.
10. CHILDREN
OUR WEBSITE IS NOT INTENDED FOR CHILDREN UNDER 18.
WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN.
11. CHANGES TO THIS POLICY
WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME.
THE UPDATED VERSION WILL BE POSTED ON OUR WEBSITE WITH A REVISED “LAST UPDATED” DATE.
12. CONTACT
IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY OR HOW YOUR INFORMATION IS HANDLED, PLEASE CONTACT:
VENDETAH THE LABEL
ABN 65 728 733 708
SUPPORT@VENDETAH.COM
PO BOX 740
CLAREMONT WA 6910
AUSTRALIA
