RETURN & REFUND POLICY

DUE TO THE NATURE OF OUR PRODUCTS, ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS OR EXCHANGES FOR ANY OF OUR PILATES SOCKS ONCE THEY HAVE BEEN PURCHASED. THIS POLICY IS IN PLACE TO ENSURE THE HIGHEST LEVEL OF HYGIENE AND SAFETY FOR OUR CUSTOMERS.

NO RETURNS OR EXCHANGES

SOCKS: ALL OF OUR SOCKS ARE NON-RETURNABLE AND NON-EXCHANGEABLE. ONCE A PURCHASE HAS BEEN MADE, IT IS CONSIDERED FINAL. PLEASE ENSURE YOU SELECT THE CORRECT SIZE AND STYLE BEFORE COMPLETING YOUR PURCHASE.

REFUNDS

FAULTY ITEMS: WE STAND BY THE QUALITY OF OUR PRODUCTS. IF YOU RECEIVE AN ITEM THAT IS FAULTY DUE TO A MANUFACTURING DEFECT, WE WILL GLADLY OFFER A REFUND. TO QUALIFY FOR A REFUND, YOU MUST CONTACT US WITHIN 6 DAYS OF RECEIVING YOUR ORDER AT SUPPORT@VENDETAH.COM WITH DETAILED INFORMATION AND PHOTOS OF THE FAULT. OUR QUALITY CONTROL TEAM WILL ASSESS THE ISSUE AND, IF DEEMED A MANUFACTURING DEFECT, WE WILL PROCESS A FULL REFUND.

WEAR AND TEAR: PLEASE NOTE THAT ANY DAMAGE RESULTING FROM WEAR AND TEAR, SUCH AS PULLS, MARKS, OR EXCESSIVE PILLING DUE TO ABRASIVE FRICTION, IS NOT CONSIDERED A FAULT AND WILL NOT QUALIFY FOR A REFUND.

IMPORTANT NOTES

FINAL SALE: PLEASE BE AWARE THAT ALL PURCHASES OF OUR PILATES SOCKS ARE CONSIDERED FINAL. THIS INCLUDES ANY ITEMS PURCHASED DURING SALES, WITH DISCOUNT CODES, OR AT A DISCOUNTED PRICE.

INCORRECT ORDERS: ENTERING AN INCORRECT ADDRESS AT CHECKOUT IS THE RESPONSIBILITY OF THE CUSTOMER. ONCE YOUR ORDER HAS BEEN FULFILLED, WE ARE UNABLE TO MAKE ANY AMENDMENTS TO THE SHIPPING ADDRESS.

SHIPPING ISSUES: WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT OCCURS DURING TRANSIT. CUSTOMERS ARE RESPONSIBLE FOR MONITORING THEIR RETURN PARCELS, AND ANY LOSS OR DAMAGE DURING TRANSIT IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.

WE APPRECIATE YOUR UNDERSTANDING AND SUPPORT IN MAINTAINING THESE STANDARDS. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE DON’T HESITATE TO CONTACT OUR CUSTOMER SERVICE TEAM AT SUPPORT@VENDETAH.COM.